Where required CommsAudit provide a comprehensive Customer Support and System Maintenance package for CommsAudit Systems which can includes full remote diagnostics. On-Site Maintenance in the UK is charged at 6% of the equipment list price during the first year and 12% in second and subsequent years. world wide cover is available please contact us for a quotation. The Maintenance Service which includes free of charge up-grades to the latest software level covers all elements of the System hardware and software. Service is provided Monday to Friday between 09.00hrs and 17.00hrs GMT excluding bank and other public holidays in the UK

All faults should be reported to CommsAudit UK Limited Customer Support Help Desk Phone 01242253131 or Click here to email CommsAudit
(Email: info2 at commsaudit.com) once logged the appropriate service response to the fault will be initiated. Fault escalation procedures are clearly defined internally and the use of sophisticated remote diagnostic techniques means that the majority of faults can be diagnosed prior to a site visit.